Medline Transmission Gel, 5 Liter, 4/c

The merchandise to be returned must be unused and in 100% restockable condition (in its original packaging with all applicable components included).

A 25% Handling Charge is levied against all authorized returns except those due to our error. Unauthorized returns are subject to a 40% Handling Charge. With the exception of a delivery error or defective item, the customer is responsible for the cost of return shipping. Original shipping fees are not refundable. Damages & defects must be reported to us within 7 days.

The following items are not eligible for return or exchange:

• Drugs and medications
• Hygienic items (masks, gloves, face shields, toilet accessories, pillows, commodes, braces, etc)
• Custom-made products, including narcotics cabinets and exam room furniture
• Items with expiration dates (i.e. diabetic test strips, sterile wipes)
• Items that are classified as hazardous material
• Oversized item that ship via freight
• Refrigerated items

If your item isn't working properly, please check the product manual. You can usually find troubleshooting and "getting started" information there. However, if troubleshooting doesn't work, please send us an e-mail with your order number and a description of the defective item. We will do our best to assist you.